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We've been working on big changes with our support team and are pleased to announce that we have a LIVE chat service for you!

Need help but can't find the answer in our help guides? You can connect with our team between 6am-6pm EST Monday-Friday. We are closed Saturday and Sunday. During closed hours please send us a message via chat or email support@shineon.com. We look forward to assisting you.

In future, you can reach the team via the orange ? icon in the bottom right of the app, then click Contact the Team!